Ever since I purchased a shared account for my coldfusion hosting I have disappointed with
www.crystalTech.com. I have a log full of connection time out errors and administration of their SQL Server 2005 DB is a disaster. I was even charged for a database the tech guy created just to show me how to do it. (which didn't work after all his work so I deleted it to prevent monthly charges).
The straw that broke the camel's back is when I attempted to connect to my DB yesterday and everything was broken. I chatted with a tech help guy that would only respond after 5 minutes after each of my posts, and finally told me that he could log in, but taunted me by ignoring my request for the login name used on the db. (apparently it is a different name from my account login) Finally after the 3 request he disconnected from me. This has been consistent with Crystal Tech's quality of support. It is now 4:55 am in the morning and I tried to reach them. and even though they tout 24h service, no one is there. I then tried to connect to
www.hostmysite.com/ and someone responded in 1 minute! Please bare with me while I switch hosting companies.
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